Thursday, February 7, 2013

Getting INNspired!!!

Last week Chris and I interrupted our winter sabbatical in California to travel to Las Vegas. Oh yes, Vegas is a vacation in itself, and we hadn't been there together in well over fifteen years. But our impetus in this case was to attend the annual conference of our industry association PAII (Professional Association of Innkeepers International). PAII has been an invaluable resource to us as innkeepers, and campaigns to promote bed and breakfasts as "A Better Way To Stay." Despite the fact that we have been proud members of PAII since the day we opened A Butler's Manor, this was the first conference we've attended. 

The conference was held at the Tropicana, and our suite looked out over New York, New York casino across the street...a bit bizarre to see some of the familiar the NYC skyline against a backdrop of golden striated Southwestern mountains! And the weather wasn't what you normally expect in Vegas either...high temperatures never reached 60 degrees. (Yeah, that's a DRY heat, hahaha.) It didn't faze us since we left the casino only twice in the entire week (to have dinner out, of course. And where? NYC steakhouse Smith & Wollensky's..and Jimmy Buffett's Margaritaville, where we met up with Kim's sister and brother).

Bookending some wonderful sessions on topics as diverse as green cleaning tips, time management, and Google Analytics, keynote speakers Jeffrey Cufaude of Idea Architects, who opened the conference, and Joe Gerstandt, who closed it, spoke on clarity and authenticity; how and why to focus our time and energy on what matters most to us. The more clarity we have about what matters to us -- values, ideals, dreams-- the more success we'll have in our business. And holding ourselves accountable: If what we say is important isn't showing up in our day to day life, we need an integrity check. 

This is a truism that can resonate with anyone. At A Butler's Manor, one of the things we've done to define ourselves is to clarify who will be best served by what we do well. Our job is to make a little tiny difference in the lives of those who stay with us, a little happy difference. We know we can't be all things to all people, and trying to be, even if we wanted to, would wear us down and dilute the experience we want to create. For example, the physical layout of our property and our B&B style are conducive to an adult couples market--especially those who are looking for a romantic, exploratory or rejuvenating experience--rather than with families vacationing with small children, and we position ourselves accordingly. Chris and I consider ourselves to be ambassadors to those who visit the Hamptons. It is the purpose behind our work that renews us. 

We're excited! What happened in Vegas will definitely not stay in Vegas!! In the coming months, look for new and exciting changes at A Butler's Manor, ranging from new photography and website tweaks to make navigation easier and more intuitive, to changes in the guest rooms, to new ideas for breakfast. We want to ensure your visit at A Butler's Manor truly is a Better Way to Stay.

(Hey, you ask, how did we do at the tables? We won a total of $7 on the roulette table. Just about enough for two Starbuck's lattes. The casinos didn't make any money on us!)

Quote of the Day: By serving others, we also serve ourselves. -- Jeffrey Cufaude


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